Frequently Asked Questions (FAQ)
Do I need a physician referral?
No. The State of South Carolina has Direct Access. You can work with a Physical Therapist for 30 days without a Physician referral. If therapy exceeds beyond 30 days, you must consult your Physician for a PT referral.
Do you accept insurance?
Balanced Physical Therapy and Wellness is an Out-of-Network (OON) Provider, accepting cash or check at time of service. I also accept Health Savings Accounts (HSA) and Flex Spending Accounts (FSA) and will swipe your card at time of service.
As an OON provider, your treatments may be reimbursable by your insurance provider. I will provide you with the necessary paperwork, upon request, if you wish to submit to an insurance provider. I strongly suggest you contact your insurance provider before initiating therapy to learn more about your out of pocket costs and deductibles, your out of network coverage, and if a Physician referral is required by your insurance provider.
Why select an out of network or cash based provider?
In a traditional physical therapy clinic, a therapist may be working with 2-3 patients at a time to meet volume and productivity demands. A patient may be left with an aide to assist or guide them through their exercise program. A patient may only spend 10-15 minutes with the actual physical therapist guiding their treatment.
In a fee-for-service model, the therapist works directly for the client. The therapist is able to provide individualized, skilled, one on one care that is not dictated by insurance reimbursement.
This model often allows patients to get better faster, with less overall financial and time costs, and with less reliance on medications, injections, and expensive diagnostic imaging.
Do you accept Medicare?
Dr. Selander is not a participating Medicare provider and does not accept Medicare. If you are a Medicare beneficiary, Dr. Selander can see you for wellness visits only .
What is a wellness visit?
Looking to improve your overall health and wellbeing? Looking for education and training in a well rounded exercise routine addressing strength, flexibility and balance to prevent injuries and improve performance? A wellness visit may be just for you! This is a cash service, not covered by insurance providers or Medicare.
COVID Protocol
Dr. Selander will continue to follow CDC guidelines regarding mask wear and cleaning techniques to help prevent the spread of COVID. Please cancel your appointment if you or a household member have any signs of COVID or fever.
What should I wear?
Loose fitting clothes, where you can easily move around and complete exercises and comfortable shoes. The therapist will need to visualize and inspect your areas of pain and discomfort. For example, if you have shoulder pain, please wear a button up shirt or tank top so the shoulder joint can be visualized. For knee pain, please wear shorts or pants that can be rolled up above the knee.
Do you provide education and instruction in an individualized home program?
Yes. Significant time will be spent at each visit explaining your symptoms, why specific interventions or exercises have been selected and what activities you should continue until your next visit. Videos and pictures will be provided as needed to guide you through your home program.
Do you have a cancellation policy?
As a small business, I kindly ask for 24 hour advance notice when cancelling your appointment so I may rebook your appointment time. A $25 charge may be applied to your account depending on your specific circumstances. A $50 charge will be applied to your account for any no show visits. These fees must be paid prior to your next visit.
What if I am late to my appointment?
Your appointment is scheduled for one hour. If you are late, your session will be abbreviated and end at its originally scheduled time. The cost of your session will remain the same and must be paid in full at time of service.
